Privacy Policy

Last Updated: October 26, 2023

Welcome to flexor.pro. This Privacy Policy describes how flexor.pro ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, services, and applications (collectively, the "Services"). We are committed to protecting your privacy and handling your data in an open and transparent manner.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information Collection

We collect several types of information from and about users of our Services, including information:

1.1 Information You Provide Directly

• Account Information: When you register for an account, we collect your name, email address, company name, and password.
• Profile Information: Details you add to your profile, such as a profile picture, job title, or contact information.
• Communication Data: Contents of your communications with us, including support requests, feedback, and survey responses.
• Payment Information: If you purchase a paid service, our third-party payment processors collect your billing address and payment card details. We do not store full payment card information on our servers.
• User Content: Any data, files, or other information you upload, create, or manage within our Services.

1.2 Information Collected Automatically

• Usage Data: Information about your interaction with our Services, such as pages visited, features used, time spent, and clickstream data.
• Device and Log Information: Your IP address, browser type and version, operating system, device identifiers, and diagnostic data.
• Location Data: General location information derived from your IP address or, with your explicit permission, precise location data from your device.

1.3 Information from Third Parties

We may receive information about you from other sources, such as:

• Social media platforms if you connect your account or register using a social login.
• Service providers that help us with fraud prevention, identity verification, or data enrichment.
• Publicly available sources and business partners.

2. Use of Information

We use the information we collect for the following business purposes:

• To Provide and Maintain Our Services: To create your account, authenticate you, process transactions, and deliver the functionality of our platform.
• To Improve and Personalize: To understand how our Services are used, develop new features, and tailor content and recommendations to your preferences.
• To Communicate with You: To send you service-related announcements, administrative messages, technical notices, updates, security alerts, and support messages. With your consent, we may also send you marketing and promotional communications.
• For Security and Protection: To detect, prevent, and address fraud, abuse, security risks, and technical issues that could harm our users, flexor.pro, or the public.
• For Legal and Compliance Reasons: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to enforce our Terms of Service.
• For Business Operations: To conduct data analysis, audits, and research to enhance the efficiency and effectiveness of our business.

3. Data Protection and Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

• Encryption: We use encryption (SSL/TLS) to protect data in transit between your device and our servers.
• Access Controls: Access to your personal data is restricted to authorized personnel who need it to perform their job functions.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
• Third-Party Processors: We engage carefully vetted third-party service providers to host and process data. These providers are bound by contractual obligations to keep your information confidential and secure.

4. Cookies and Similar Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

• What Are Cookies: Cookies are small data files placed on your device. They help us remember your preferences, understand how you use our site, and improve your experience.
• Types of Cookies We Use:
  • Essential Cookies: Necessary for the website to function and cannot be switched off.
  • Performance/Analytics Cookies: Allow us to count visits and traffic sources to measure and improve performance.
  • Functionality Cookies: Enable enhanced functionality and personalization.
  • Targeting/Advertising Cookies: Set by our advertising partners to build a profile of your interests.
• Your Choices: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. Please note that disabling cookies may affect the functionality of our Services.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can request that we limit the way we use your data.
• Right to Data Portability: You can request a structured, commonly used, and machine-readable copy of your data for transfer to another service.
• Right to Object: You can object to our processing of your personal data based on our legitimate interests.
• Marketing Opt-Out: You can opt out of receiving marketing emails from us by using the unsubscribe link in any such email.
• Account Controls: You can update, correct, or delete your account information by logging into your account settings.

To exercise any of these rights, please contact us using the details in the Contact section